Terms and Conditions

Faktoroo mobile application.
A product of Kroon Ventures (Pty) Ltd

1. Introduction

These Terms and Conditions (“Terms”) govern your access to and use of the Faktoroo mobile application and website (the “Service”), operated by Kroon Ventures (Pty) Ltd, a company registered in the Republic of South Africa.

By creating an account or using Faktoroo, you agree to be bound by these Terms.

If you do not agree, you must discontinue use of the Service.

2. Description of Service

Faktoroo is a cloud-based invoicing and quotation platform that allows users to:

• Create invoices and quotations
• Generate credit notes and customer statements
• Manage customer and product records
• Generate downloadable PDF reports
• Share documents via email or messaging platforms

Faktoroo does not provide accounting, tax, or legal advice.

3. Eligibility

You must be at least 16 years old to use the Service.

By using Faktoroo, you confirm that:

• You have the legal capacity to enter into a binding agreement
• The information you provide is accurate and complete

4. Account Registration

You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activity under your account
• Ensuring that your login information remains secure

We reserve the right to suspend or terminate accounts that violate these Terms.

5. Subscriptions and Payments

5.1 Subscription Model

Faktoroo offers subscription-based access to premium features (“Faktoroo Pro”).

Subscriptions are processed through:

• Apple App Store (In-App Purchase)
• Google Play Store (In-App Purchase)
• Managed via RevenueCat

5.2 Billing

• Subscriptions are billed monthly or annually (as selected).
• Payment is charged to your Apple or Google account upon confirmation of purchase.
• Subscriptions renew automatically unless cancelled at least 24 hours before the end of the current billing period.

5.3 Cancellation

You may cancel your subscription at any time through your:

• Apple App Store account settings
• Google Play Store account settings

Cancellations take effect at the end of the current billing period.

We do not provide refunds except as required by applicable law or the respective app store policies.

6. Free Version

Faktoroo may offer a free version with limited functionality.

We reserve the right to modify features available in free or paid plans at any time.

7. User Responsibilities

You agree not to:

• Use the Service for unlawful purposes
• Submit false, misleading, or fraudulent information
• Attempt to reverse engineer or disrupt the platform
• Upload malicious code or harmful content

You are solely responsible for the accuracy of invoices, quotations, tax calculations, and financial records generated through the app.

8. Data and Content Ownership

You retain ownership of all data you enter into Faktoroo, including:

• Customer data
• Invoice data
• Business information

By using the Service, you grant us a limited licence to process and store your data solely to provide the Service.

We do not claim ownership of your business data.

9. Intellectual Property

All rights, title, and interest in and to Faktoroo, including software, branding, design, and content, remain the property of Kroon Ventures (Pty) Ltd.

You may not copy, reproduce, distribute, or modify any part of the Service without written permission.

10. Limitation of Liability

To the maximum extent permitted by law:

• Faktoroo is provided “as is” and “as available.”
• We do not guarantee uninterrupted or error-free operation.
• We are not liable for indirect, incidental, or consequential damages arising from use of the Service.
• We are not responsible for financial losses resulting from incorrect data input by users.

Your use of the Service is at your own risk.

11. Disclaimer

Faktoroo is a billing tool. It does not replace professional accounting, tax, or legal advice.

Users are responsible for ensuring compliance with local tax and financial regulations.

12. Termination

We may suspend or terminate your access if:

• You breach these Terms
• You engage in unlawful activity
• Required by law

You may delete your account at any time.

13. Changes to the Service

We reserve the right to:

• Modify features
• Change subscription pricing
• Update functionality
• Discontinue parts of the Service

Where required, reasonable notice will be provided.

14. Privacy

Your use of the Service is also governed by our Privacy Policy, available at:

https://www.faktoroo.com/privacy-policy

15. Governing Law

These Terms are governed by the laws of the Republic of South Africa, unless otherwise required by applicable consumer protection laws in your jurisdiction.

16. Contact Information

If you have any questions regarding these Terms, please contact:

Kroon Ventures (Pty) Ltd
Faktoroo
Email: support@faktoroo.com
Website: https://www.faktoroo.com